2022 OK Grand Challenge Jackpot Promotion

FREQUENTLY ASKED QUESTIONS

Qsn: Why do I need to be a registered customer in this year’s OKGC 2022?
Answ: You will need to be a fully registered customer for you to participate in any draw in the OKGC 2022, which are the Weekly, Supplier/Partner, Shop Easy Club & Grand draws

Qsn: What does it mean to be a fully registered customer?
Answ: To have submitted all your details (Name, Surname, and D.O.B & ID)

Qsn: Which channels can I use to register if I am not previously registered?
Answ: In-store (at the till first and then at the help desk), WhatsApp Chatbot, OKGC App or using the OKGC website

Qsn: How do I become eligible to participate in all draws after registration?
Answ: 1. You have to answer the OKGC Question 2. OKGC Race2Happiness: My phone number is….?

Qsn: Can I win in all the four (4) draws
Answ: Yes you can win in the weekly, partner/supplier, shop easy club and grand draws

Qsn: Can I view my points?
Answ: Yes you can view your cumulative points on the WhatsApp Chatbot, OKGC App or on the OKGC website

DISCLOSURE OF YOUR INFORMATION
HWe may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Qsn: Do I have to be at the OKGC race day in order to win?
Answ: NO. A customer can win from wherever they are in the world on the draw day

Qsn: If I have any question around the OKGC who do I contact?
Answ: You can use our customer information points in all OK stores or you can get in touch with us on all our online media handles (Facebook, Twitter & Instagram)